Customer Testimonials
If you want to sell a car, these people are great. We live near I-44 & Peoria. Since the two dealers who advertise that they buy cars are in Broken Arrow and on I-44 just across the river, I recommended that my wife call the one that's only a couple miles away. She messed with them for a month between filling out stuff online, calling and sitting around waiting for them to call back and then finally being told that she needed to bring it in. I told her to try Jim buys cars.com and in less than 24 ...
The dealership has a very professional team with a user friendly phone service and website platform. Faith Ellis in marketing and sales was very professional and helpful. She was so knowledgeable in her job as well. I would recommend her to anyone interested in purchasing a vehicle. You won’t be disappointed.
One of the best purchasing experiences I have had. Colton was great. Highly recommend and quite satisfied
Timely and effective communication with me on what I can expect and what is going on with my vehicle process.
Emily was wonderful! She took her time explaining things and made sure to follow up with us after the purchase! Loved her <3
Emily thank you for your exceptional communication and service. We had a stress free experience and a smooth transaction. Very happy with our purchase! Thanks again!
Emily was so helpful. She made the whe process dare I say fun!! I will recommend Emily to anyone for the best experience in car shopping see Emily.
Emily was super helpful! She did not pressure me into the sale and was knowledgeable about the vehicle.
everyone and everything was great, nice and professional. Will definitely keep coming back to them for my car needs!
Professional and knowledgeable!! Excellent customer service! Scheduled my appointment, took my keys, and had the shuttle waiting for me.
The dealership and the people I met were kind and helpful throughout the buying process.
Great experience. Explained all the paperwork. And warranty. Not a lot of pressure to buy a car.
Melody was a great help in buying my suburban. She wasn’t too pushy and was so nice to work with!
I had a wonderful experience with Melody! She really took the time to understand what I was looking for and helped me find the perfect car. Her professionalism and attentive service made the whole process smooth and stress-free. Highly recommend working with her!
I worked with Emily Matthey and it was the best experience I've ever had buying a car. Her attention to detail and resourceful nature were amazing. I felt like I was being taken care of like a family member, 10/5 for Emily. Never buying another car without her assistance again. Highly recommend.
Purchased a car from here not too long ago, no problems have popped up yet, currently satisfied
Just seemed to be in a bad mood. Pretty sure there were some things I didn’t really need added on
This is the third Chevy we have purchased in the last six years from this dearlership. Always friendly,helpful and with great service.
The people were friendly and the service was quick. The tech even pointed out a recall that I wasn't aware of and corrected it while my truck was there.
Mr. Mathis is the best in the business. His honesty is RARE in the car business. He will help you no matter if you are a professional athlete or a person just starting out. I’ve known hime for much of my life. Anywhere this guy goes the people follow.
Emily was such an amazing young woman!! She worked hard to get me into a brand new car and was so super nice not to mention understanding. It’s not every day you meet someone like her and I would definitely recommend her and only her if you’re in the market for a new vehicle!!!
Outstanding. Super knowledgeable and friendly! Will recommend to everyone. Her help really assisted in my decision of what to buy
Emily was very professional, knowledgeable, and helpful during this whole process! The best experience I have had so far. Will definitely buy from her again!
I am 66 years old and have been buying vehicles for over 40 years. I have bought a few vehicles, believe me. I would rate Emily Matthey (at Jim Norton) at the very top of any/all the sales professionals I have dealt with over four decades. She is professional, she is thorough, she is prompt ... she is a delight to deal with. I am going to call Jim Norton to let him know Emily should get a promotion and a big raise!
Buying my Trax was easy and Emily was wonderful! This is second time doing business at Kim Norton
We have had several Chevrolets in the last few years but this was the best buying experience and it was delivered to our home! Great job Jim Norton Chevrolet!
She always greets me with a smile and is eager to help with any questions or concerns I have. Her positive attitude makes every shopping experience enjoyable. An amazing saleswoman whose dedication make her standout. I highly recommend her to anyone looking for top-notch service both in and out of the store.
Easily the best dealership in Oklahoma by far. Go to Jim Norton Chevy and ask for Ben Johnson and he will get you any car you’re wanting, not only Chevy vehicles. Not just Ben but the entire staff treats you like family and makes you feel welcome, respected, and are transparent with everything to make it easy and fast as possible. It’s an easy no-brainer, I’m definitely coming back here for my next car
Great service
Dillon in the service department was awesome!!!
Was originally interested in a Colorado, but decided it was too big for purposes. Decided on a new Malibu, but didn’t have one in stock. Sales person Christian went to work to find us a radiant red with RS package only 200 mikes on it. Traded it from Lafayette dealer and had it the next day. I was preapproved for loan, so the whole process only took a little over an hour. Great car, great price with discount and gm rebate. I would highly recommend the dealership Jim Norton and the entire sales team. Click to Copy
Excellent Sales, Excellent Finance, Excellent Service. This team was Excellent from start to finish. I couldn’t have asked for a better experience and then when I had to bring my vehicle back to service for them to complete some things we agreed upon at time of sale… they went above and beyond. Very pleased. Thank you! Job very well done.
Quick and efficient.
Jeana and Jesus were awesome will be buying from them again
Don went above and beyond to help me.. and after they finished my vehicle I ask a question about my daughter's car they didn't hesitate to help me they got her car right in and got it fixed and had her back on the road within an hour.. you all have an amazing service team . And Don is a top notch service provider
The experience was excellent and the service advisors were always in contact with us. They took care of the insurance and fixed our truck perfectly.
Michael McCollum went way out of his way to help me once again on another issue with my truck. He has always went above and beyond to help me and my truck leave better than before. I highly recommend using Michael at Jim Norton Chevy. He is very trustworthy and great with communication.
I met my wife at Jim Norton because she said she found the car she wanted, finally. Jeana Adam's was very helpful and explained all of the features on the Suburban and had our trade in valued then sent us to Bill. Bill explained the financing and all of the extra coverages for the car. Very nice guy. we then went back to Jeana and she sat patiently with Mt wife and helped set up the instar and made sure she was comfortable in the vehicle. I can't thank Jeana enough. Happy wife happy life! Thanks.
I met my wife at Jim Norton because she said she found the car she wanted, finally. Jeana Adam's was very helpful and explained all of the features on the Suburban and had our trade in valued then sent us to Bill. Bill explained the financing and all of the extra coverages for the car. Very nice guy. we then went back to Jeana and she sat patiently with Mt wife and helped set up the instar and made sure she was comfortable in the vehicle. I can't thank Jeana enough. Happy wife happy life! Thanks.
Today I went to Jim Norton very discouraged. I had already been to 5 other car lots just looking for something that fit my needs, in the price range I wanted. I was so discouraged I was about to ask my husband to just order something on carvana(which I feel is so in-personal) but on my way home I decided to just stop at Jim Norton. Jeana Adams listened to what I wanted. She showed me a few cars before she found the perfect one for me. She was friendly, considerate, honest and so helpful then she walked me and ...
Today I went to Jim Norton very discouraged. I had already been to 5 other car lots just looking for something that fit my needs, in the price range I wanted. I was so discouraged I was about to ask my husband to just order something on carvana(which I feel is so in-personal) but on my way home I decided to just stop at Jim Norton. Jeana Adams listened to what I wanted. She showed me a few cars before she found the perfect one for me. She was friendly, considerate, honest and so helpful then she walked me and ...
Good service, practical price and no long waiting time!
Bought a car from out of state and the whole experience was seamless. They took great care of me and would highly recommend.
recently purchased a car for my daughter. Jeanna Adams was extremely helpful and made the buying process stress free. She ensured the process went as smooth as possible, and was great with follow-up!
Was probably the best buying experience for a new truck I've ever had 😁 Amber Brewster was the friendliest and most humble saleswoman I have ever met. I will continue my business with Amber Brewster and Jim Norton Chevrolet for anything else comes our way 😁
Except for the fact that you no longer fill up the tank of gas that was my biggest complaint everything was fine.
Jesus and Jeana helped me out get a used Impala and I am in love with it already for a fair price as well. Much appreciated.
Very nice and friendly...car was in and out 👌
From start to stop, Brendon and Jeff were not only professional but actually fun to work with! They made the whole experience as it should be for customers and that includes quick!!! From the test drive to finance, it was a seem less process!! Thank you gentlemen!
Don the Service Manager, help me with my mother's car, note I live out site of the Tulsa area. I was great knowing that Don took care of my mother's car as if he was helping his own mother. Many thanks, plj
These guys were awesome! We are return customers and they have never let us down! Everything was as promised! Absolutely recommend them and Keegan Helton our salesman was the absolute best ever!!
Jim Norton Chevrolet is a great place to purchase a vehicle. I have purchased 2 vehicles from them. Jeana Adams was a pleasure to work with. She was very knowledgeable about the truck I purchased. Jeana and the sales managers are tough but fair negotiators and we were able to get my deal done. I would recommend Jim Norton Chevrolet and Jeana Adams to anyone to purchase a vehicle.
Blaine was the best
We always have great service at T-Town. Wayne always treats us like family.
Very helpful sales team. I would buy from them again.
Dillion was great advisor. Enjoying the new tires I purchased on his advice.
They had the exact car I wanted and offered it at a very competitive price.
A great place to do business. Great People to work with.
Very open and honest to me as a first time buyer, gave me all the information I needed and were more than willing to help and explain everything. Very happy with my visit thanks to Peanut, Hal, and Jacob!
We purchased a new car from Jim Norton and couldn’t be happier with the service we received. Jeana Adams was our salesperson and she answered every question we had and some we didn’t! I would highly recommend her if you need help with your next vehicle purchase.
Jm Norton Chevrolet is super clean, and inventory is great. The staff is super friendly.
My experience at Jim Norton Chevrolet was a pleasant one. I would recommend it to anyone wanting a new vehicle.
They made it easy to purchase a vehicle. Caleb was easy to deal with also
Experience was great! Always very friendly and helpful.
We had a quick and easy vehicle purchase. Jeans was great and very helpful. Would definitely recommend.
We are extremely happy with our 2022 Bronco. Jeana was fantastic to work with and the dealer experience was great.
Jeana made the entire process so quick and easy. Made me feel very comfortable through the entire process as well. Would definitely recommend them!
Don took my car for a drive unsure what was wrong but he immediately asked someone when getting back to the shop. He was amazing!! The only thing I didn’t care for was having to purchase a rental car but Don said he would do his best to have it fixed within a week it was done by Monday. Don thank you for always going above to get stuff done
Worked a good deal for me and delivered my vehicle to my front door.
Chris was very professional and treated me and my time with respect.
I just want to take the time to praise Wayne Stanley, the manager in the service department, I have had troubles with having to get car repairs and Wayne has went above and beyond to make sure I was taking care of in the most humane way. He is truly amazing and I would recommend anyone to work with him whenever possible. Not only did he help me with a solution with my car he has had the most uplifting spirit towards me and all I'm going through. I thank him so so much. He is definitely an angel ...
Great service. Fast and easy and informative. Robert was very helpful and was great to work with!
Blake was amazing, personable, and knowledgeable. We'll definitely be back for our next vehicle!
Caleb wesley is great and helped a lot with everything highly recommended for everyone around
Clayton was the most patient and non-pushy salesman we’ve encountered! He was kind and supportive of our decision making process. I’d highly recommend him!
Jim Norton & Keegan took great care of us from start to finish. They are super efficient & easy to work with. Most of all do what they say they will. We had a really great experience.
Great place to get a vehicle - they are able to find what you need and want.
They worked with me a ton even with some setbacks they were able to get it done, I appreciate these guys so much it was a great experience will only be buying from them!
Blake Masso was amazing from start to finish! We knew what we wanted and he worked hard to get it for us! Would 10/10 recommend using him every time! We will definitely be repeat customers!
Amber helped me out through the whole thing. She stayed in touch with me for months until we found what I was looking for. She made buying a car simple.
We were in and out in less than two hours. Quick, easy, and enjoyable experience!
We appreciate the greeting that we got as we drove into the lot to the office. We thought Trevor was thoughtful and informative. He took his time as he helped us through the process. As well as the whole Team through to the Finance department.
Easy to deal with excellent experience
Had a great salesman antjuan and hal in finance both did terrific job
I had a nail in my tire and had to make an unscheduled visit to get it plugged. They took my vehicle right in and the cost was very reasonable, I had to wait an hour though, but as I said it was an unscheduled visit. Later that day, the same tire was losing air slowly so I called and since it was around 4:30, I was told to bring it back in the morning and they would see to it at no charge. I had supposedly picked up another nail, but since I had just been there the day before, ...
Great bunch of people
Excellent customer service. Sales team was great to work with.
Jim Nortons sales team went over and above to meet my expectations
Dillon always has a smile on his his face when greeting his customers. He is very nice and has respect for them . He makes you feel comfortable and is very helpful. I really enjoy having him waiting on me .
Very friendly, kind, courteous, helpful and respectful.
Had a service done on my Cadillac CT6 and I don't think I have ever been as pleased with a mechanic shop as I was today. First of all, I expected to come out of a pretty penny but Douglas informed me that my thermostat was still in warranty so Zero dollars there. After that I was informed by Blaine that the coolant temperature sensor was out but all I had to do was buy the part and Jim Norton would take care of the rest! Wayne informed me that my out of pocket would be $18 for near about $1000 ...
Had a good experience with Angie my service tech. Angie ordered my new tire and had us in and out in no time!