Customer Testimonials

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Google Apr 22, 2024

Excellent customer service. Sales team was great to work with.

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Google Apr 20, 2024

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Google Apr 20, 2024

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Google Apr 19, 2024

Jim Nortons sales team went over and above to meet my expectations

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Google Apr 18, 2024

Dillon always has a smile on his his face when greeting his customers. He is very nice and has respect for them . He makes you feel comfortable and is very helpful. I really enjoy having him waiting on me .

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Google Apr 18, 2024

Very friendly, kind, courteous, helpful and respectful.

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Google Apr 17, 2024

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Google Apr 13, 2024

Had a service done on my Cadillac CT6 and I don't think I have ever been as pleased with a mechanic shop as I was today. First of all, I expected to come out of a pretty penny but Douglas informed me that my thermostat was still in warranty so Zero dollars there. After that I was informed by Blaine that the coolant temperature sensor was out but all I had to do was buy the part and Jim Norton would take care of the rest! Wayne informed me that my out of pocket would be $18 for near about $1000 ...

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Google Apr 12, 2024

Had a good experience with Angie my service tech. Angie ordered my new tire and had us in and out in no time!

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Google Apr 12, 2024

This was my first time at this dealership. I have owned Chevy trucks for the last 8 years now. Hands down best service experience ever. Don is a all hands on deck, get it done right service manager. I will not be going any where else for my services. He was quick to reply by text when i set up the service. He even gave me a military discount for my service. Thanks Jim Norton T-Town Chevrolet! Also I love my Duramax High Country 1500 Silverado. Chevy got this 2023 model down!

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Google Apr 11, 2024

Great service! They go out of their way to take care of your vehicle!

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DealerRater Apr 9, 2024

Very clean and inviting very Friendly staff and friendly services, Rob and Austin went above and beyond

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Google Apr 8, 2024

Don took my truck in had the technician fix the brakes and kept me updated on everything

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DealerRater Apr 6, 2024

Melody provided excellent service. The establishment was amazing, made sure I was comfortable and answered any of my questions and concerns.

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Google Apr 6, 2024

Outstanding service department! Zach was super helpful and very knowledgeable!

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Google Apr 5, 2024

Brought my car in because I had a warning light for my tire pressure monitoring system on amongst few other things. I also had a electrical seat issue and a oil leak. Found the issues and went over what they recommended and pricing. Took a couple of days but but they had me in and out quickly and kept in touch with everything that was happening by text. Angie was awesome to work with!

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Facebook Apr 5, 2024

Invest in bitcoin and crypto mining today with Mrs Craig Vanessa and earned legitimately up to $18,500 within a week. I got my rewards after I invested with Mrs. Craig Vanessa and she made sure everything worked out smoothly to the optimum outcome and today I'm very happy and pleased with her. You can reach out to her through Email: [email protected] or WhatsApp her via the number on her Facebook: Mrs Craig Vanessa

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DealerRater Apr 4, 2024

Melody's work ethic is shown in the gym and on the sales floor. I know who I'll be contacting for my next vehicle in the future. I'm happy to see the impact she's had on other's and look forward to her continued success! 🙌

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DealerRater Apr 4, 2024

I experienced a great deal on two vehicles but it was bit expensive but it was worth it when I had a vehicle that was unsafe to drive and I made my fiancee very happy to get him a vehicle he been wanting for a very long time as well so thank you everyone in the new car department to make this work sincerely casaundra Parham

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Google Apr 2, 2024

It was a great experience. our sells associate was helpful worked with us. The financial department was great.

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Google Apr 2, 2024

Everyone was extremely helpful.

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DealerRater Mar 31, 2024

We had a great experience! Everyone was so nice and helpful. They took time to explain everyhing. Jeana was wonderful! She was patient with us and so friendly! She made sure we were well taken care of throughout the whole process. I highly recommend Jim Norton in BA! We will be back for future purchases!

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DealerRater Mar 31, 2024

Very attentive, informative, and not pushy. Everyone that we met with was polite and professional. Would definitely work with them again and recommend to anyone.

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DealerRater Mar 30, 2024

I was very happy with the purchase process and the communication during that process. My salesman took care of all the running around and even moved all my things from my trade in to my new Equinox!

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Google Mar 30, 2024

The day I purchased my Juke several years ago, Angie stated if I ever needed anything don’t hesitate to contact her. I’ve been to T-Town Chevrolet many times for service and Angie is always informative and helpful with a welcoming smile. I greatly appreciate the service I receive and will continue to be a loyal customer. I would definitely encourage others to stop in for a vehicle purchase or any service needed. Tina H.

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DealerRater Mar 29, 2024

Great worker!! Super helpful throughout the entire process. Made it easy and quick. Love melody!!!

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Google Mar 29, 2024

Best car dealership/purchase experience. I felt no pressure to purchase, and all my questions were answered. Peanut and Hal provided A+ service and I highly recommend them and Jim Norton T-Town.

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DealerRater Mar 29, 2024

I recently purchased a 2024 Chevrolet Trax from the seller Melody and I could not be more pleased with my experience. From start to finish, Melody was professional, knowledgeable, and went above and beyond to ensure that I was completely satisfied with my purchase. Melody was extremely responsive and communicative throughout the entire process. She promptly answered all of my questions and kept me updated on the status of my purchase. This level of transparency and communication made me feel confident and at ease with my decision to buy from her. In addition to the excellent condition of the vehicle, Melody ...

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Google Mar 29, 2024

My experience with T-Town Chevy: I can’t think of any negative to report. Don Hardcastle worked so hard to accommodate my needs and to make sure my Chevy was taken care of. The tech who worked on getting my new engine installed was great, even staying late the last night to get it finished. This took forever, but WAS NOT T-Town’s fault. It was CarShields fault, they drug their feet, but finally came thru and took care of me.

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DealerRater Mar 29, 2024

Outstanding care and professionalism! Melody is there to help throughout the entire process. Thank you, Mel!

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DealerRater Mar 29, 2024

Melody directed me towards the right direction when it came down to my needs! Apart from her lovely personality, she was extremely patient with me!!

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DealerRater Mar 29, 2024

Definitely recommend, very professional I wouldn’t go anywhere else but with melody, very helpful

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DealerRater Mar 29, 2024

Melody Mayen is such a knowledgeable car salesperson, great attitude, wonderful with customers confident and professional!! 10 out of 10

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DealerRater Mar 28, 2024

Great experience! Melody went above and beyond to make everything go smoothly, she is very kind and super professional!

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DealerRater Mar 28, 2024

Melody is very kind and excels in helping others. If you’re looking for a car, she is the right person to help you find what you’re looking for.

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DealerRater Mar 28, 2024

Melody was very understanding of my needs and exceeded my expectations. Very helpful and encouraging.

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DealerRater Mar 28, 2024

Melody is spectacular! She goes above and beyond for the family’s she works with. She makes the process so smooth and people at complete ease. You will receive the best customer service you have ever experienced through her.

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Google Mar 28, 2024

worked hard to get us in the SUV that we were trying to find.

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Google Mar 28, 2024

The first time I never had a good time with experience man who made me feel like l was special

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DealerRater Mar 28, 2024

Melody Mayen is such a sweet, nice, patient person! I absolutely loved working with her!

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DealerRater Mar 28, 2024

Jim Norton is great, they really helped me out in broken arrow. Melody the salesperson took care of me and several friends I’ve recommended. They have a great team!

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Google Mar 28, 2024

Deal was fair and done quickly.

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DealerRater Mar 28, 2024

This dealer on the used side is absolutely horrible. They were nice to you up to the time of the sale but afterwards not so much. To contact them is next to impossible, especially the gm Lance. He NEVER returns your phone calls and must work weird hours as he is never there and you get sent to voicemail instantly. We purchased a car there and in less than the time our temporary tag expires we were having issues. And not one of them were corrected. One was just a minor mechanical issue. They said we could bring it in ...

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Google Mar 26, 2024

Other shops were reticent to do my transmission maintenance due to the milage of my HHR. Not only did Angie talk to the service techs for me but also helped me get all the recalls my car had taken care of. They gave me a ride home, finished all the repairs in less than 8 hours and gave me a ride back to the dealership. On top of that they did the work for cheaper than the other shops quoted me before learning of the 170k miles my vehicle had. I have always been told dealerships were overpriced and would try ...

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Google Mar 25, 2024

Don, my service has always taken care of my car needs, upcoming services to my vehicle. Now as for as the maint. guys, majority of the times coming in over the years, have been awesome. However, there has been a fews hiccups. Other than that, im grateful for T-Towns services. 👍🏾

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Google Mar 23, 2024

Ezra is the man to see at Jim Norton T-Town! Ezra was very knowledgeable, honest, and easy to work with when purchasing my truck. Top notch customer service with a personal touch.

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DealerRater Mar 23, 2024

Everyone was friendly and helpful. Jeana was great with making me comfortable and asking good questions. She helped make sure the process was simple and had great communication skills. Overall great experience.

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DealerRater Mar 22, 2024

Jeana and the staff at Jim Norton made me feel like family and really supported me in every step in purchasing my new vehicle.. For a great buying experience I would def recommend this company..

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DealerRater Mar 22, 2024

I went to dealership met Jeana and she was professional with the customer service, polite and very patient. She showed me a handful of different vehicles until I saw I asked about the red Silverado and I actually ended up liking it. Left the dealership excited with my new truck thanks Jeana for your help it’s very much appreciated🌟🌟🌟🌟🌟

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Google Mar 18, 2024

This is not the closest Chevy dealer to me. But it's my favorite and most convenient for me.

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Google Mar 14, 2024

Got me in and out quickly for a timing belt change for my 2015 cruze at a good price!

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Google Mar 13, 2024

Everyone was so friendly and it was all well coordinated. I was able to drop my car off and get a ride to work very quickly. I especially appreciated Don!

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Google Mar 13, 2024

Don really did a great job and helped get me going. I will be taking all my trucks to see Don.

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Google Mar 11, 2024

Everyone was great!

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Google Mar 11, 2024

Was met quickly at service drive. Got info, showed me where the lobby was. Had some free coffee. Car was ready in about 30 min. Service advisor went over results and I was on my way after they vacuumed the interior. Great job!!

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DealerRater Mar 9, 2024

I would recommend highly, Jim Norton Chevy to my son, daughter , inlaws, outlaws and friends

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Google Mar 7, 2024

Great service.friendly staff,clean.

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Google Mar 5, 2024

They got me in for an oil change at the last minute. Quick and thorough service. I like coming here.

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Facebook Mar 4, 2024

I can't recommend Mrs Susan Ryan enough. Today we had the 6th withdrawal and honestly the lady had such a lovely trading strategy. Super accurate signals, well organized customer service and amazing profit return. i invest just $1,000 to Mrs. Susan she help me grow it to $13,200 within 2 weeks despite telling her i was new she didn't take advantage of me, if you're new to trading or wanna earn from trading Forex, Stock and bitcoin contact her for assistance via Email:[email protected] WhatsApp: +1 (856) 440-3528

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Google Mar 4, 2024

The staff at Jim Norton are great. They got me the car that I wanted. The salesman that took care of us, Collin, was great he was very knowledgeable and had a sense of humor. If you need a car or truck or SUV go to Jim Norton.

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Google Mar 4, 2024

Great customer service and fast work.

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Google Mar 2, 2024

Had a quick and easy time picking out my dream car!

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Google Mar 1, 2024

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DealerRater Feb 28, 2024

Chris has been extremely helpful and responsive in working with us to take care of our Tahoe. He is courteous, friendly, professional and always has a smile! Outstanding person!

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DealerRater Feb 24, 2024

Originally called on phone . Answered all my questions. Decided to make the drive and was not disappointed. Went above and beyond to deal with us. Will definitely shop there again. Nice selection.

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Google Feb 24, 2024

They took real good care of me. Didn't have to wait it was a Thursday afternoon 4pm no line to get my oil chgd. Let me know what needed to be done and I was very happy with their service. Never been there very friendly and courteous. Thank you. I will be back

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Google Feb 20, 2024

Me and my husband are very satisfied with the service he provided us today. Mr. Brandon Smart went above and work professionally and was very patient, he also made sure we got what we wanted.😁🫡👍

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Google Feb 20, 2024

Great service very helpful and friendly.

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Google Feb 20, 2024

(Translated by Google) Excellent (Original) Excelent

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Google Feb 20, 2024

Excellent service

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DealerRater Feb 14, 2024

Really nice sales people. took less than 2 hours to buy our vehicle. Would recommend to anyone.

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Google Feb 14, 2024

I love Jim Norton t-town Chevrolet they work with me to put me in a nice car the work sale person Tou Moua is a great sale professional I come back to them

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Google Feb 11, 2024

Great experience at Jim Norton T-Town Chevrolet! The salesman, Tou, made me and my husband feel comfortable in our purchase by addressing issues we had and providing comfort by his responses! Very veteran friendly dealership.

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Google Feb 11, 2024

Great customer service!

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Google Feb 8, 2024

The Bless personality I have ever met at Jim Norto T-Top. Smiles, laughs and very kind....don't loose her.

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Google Feb 8, 2024

Awesome. Brandon Rocks! Love the truck!

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Google Feb 6, 2024

My 2018 Camaro SS had a manufacturers defect. Wayne in the service department went above and beyond to fix my car and ensure I had a seamless transaction. I would recommend this service department above all else in the area. Thanks again to everybody at Jim Norton t town for the great experience.

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DealerRater Feb 6, 2024

Called Jim Norton today inquiring about trading in my car. I talked to Joseph Emberson and I have never felt like I was given a more honest answer about what could be done for me! If I decide to trade in my car, I’ll for sure being going through Joseph at Jim Norton to get the best deal!! Thank you Joseph!!

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Google Feb 6, 2024

Great experience buying and trading with Lloydetta. Very satisfied with the deal I got! Make sure and ask for Lloydetta!!

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DealerRater Feb 3, 2024

Michael always helps me with my Vehicles. I have two Chevy's that he take very good care of if it preventive maintenance or new tires! He gets it done!

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Google Feb 3, 2024

Ezra and Loydetta went above and beyond! I wasn’t excited to have to purchase a new vehicle at all, but they found me my dream car! Love it!

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Google Feb 2, 2024

Jim Norton T-Town is the very best place to take my vehicles to get them working Wayne is a leader in the business and I wouldent take them any where else

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Google Feb 1, 2024

Quick and efficient service!

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DealerRater Jan 31, 2024

Chris is always willing to help and he answers his phone. I always appreciate his help.

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Google Jan 31, 2024

Exceptional service friendly and professional

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DealerRater Jan 30, 2024

We had such an awesome experience when buying our used car at Jim Norton Chevy. Daryon was so knowledgeable and helpful. He is also just a super nice guy and so easy to work with. I highly recommend reaching out to him when buying a used car. Overall excellent service at Jim Norton Chevy from beginning to end.

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Google Jan 29, 2024

As always great service and excellent vehicle maintenance recommendations.

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DealerRater Jan 25, 2024

Chris is always courteous, sincere, available and helpful. He is up front and takes care of your vehicle with excellent service. Always feel appreciated.

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Google Jan 24, 2024

It was fast and easy, everyone I worked with was pleasant and worked to get me the deal I wanted.

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DealerRater Jan 24, 2024

went in on Monday January 22 2024 (slick icy day cold day) I had called Jesus to make sure he still had the truck. This was the most stress free vehicle i have ever bought I'm 75 so I'v bought a few. everything went well from getting a good price and trade. Then JESUS and 2 others went out in the cold and helped me take my camper shell off my trade in and put it on my truck i bought.It was really cold but they stayed out in the cold till we were done.

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DealerRater Jan 24, 2024

Always gets the job done and stands true to their word. Would recommend this dealership

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DealerRater Jan 23, 2024

I feel like I am the only customer they have when Chris helps me out. He checks on the items I need, plans out my work and I am in and out as if I am the most important person to them. It's like having concierge service. I will not take my car anywhere else.

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DealerRater Jan 22, 2024

Chris works really hard at providing what I have needed for my van - which is for a daughter that I have that’s handicap and for one of our work trucks. I appreciate that if he can’t answer a call he will text and try to respond as quickly as he can!

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DealerRater Jan 21, 2024

Chris Freisen is a huge asset to the service department! Great with customers, very informative, and friendly.

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DealerRater Jan 21, 2024

Chris Friesen and Jim Norton Chevrolet are good people to trust and deal with concerning your new and used vehicles repairs and service.

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Google Jan 20, 2024

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DealerRater Jan 20, 2024

This guy is the most courteous and knowledgeable young man I have met . Any question I ask him if he didnt have the answer he found it . This man is someone I would always feel comfortable with him when it comes to taking care of vehicles. HATS OFF OFF TO THIS GUY.

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DealerRater Jan 20, 2024

Was very happy with Mike McCollum getting me in and out on service at a time that was convenient for me and even had an engine rebuilt which he stayed in constant contact on time and cost. Just bought a new truck.

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DealerRater Jan 19, 2024

I highly recommend Michael Graves when visiting Jim Norton Chevrolet. He always goes above and beyond to help with any issue I’ve had.

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DealerRater Jan 19, 2024

Mr Mccollum was very attentive to making sure my vehicle was running smoothly, he even contacted me afterwards to make sure i had no more concerns.

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